When hiring Red Carpet Removals , the following terms and conditions apply:

  • Cash or Visa / Master Credit cards accepted only
  • 30 mins increments after the 1st Hour
  • One Off fee of $99 for use of Specialised trolley for any Piano/Billiard Table Move
  • Pot Plants and Glass are not insured
  • We do not take gas bottles
  • Red Carpet Removals will not be liable for any parking infringements. Please arrange parking permit where necessary
  • Red Carpet Removals will not move possessions that have not been safely packed and ready to move
  • Payment must be finalised with the driver on job completion of Move. In the event the Customer does not finalise account on job completion, the overdue account is then referred to a debt collection agency, or law firm for collection . Any commissions, agency costs and legal costs incurred shall be added to the amount outstanding and form part of the debt payable by the Customer. Interest shall run on the amount of monies outstanding due for payment until the date payment is made at the rate prescribed by the Penalty Interest Rates Act (VIC) plus two percentum.
  • All furniture/goods remain in the possession of Red Carpet Removals until payment is made in full. Note that we reserve the right to hold items of equivalent value of an outstanding Red Carpet Removals account, until full payment is received
  • All Credit Card payments incur a 3.5% surcharge.
  • Quotes are not inclusive of GST.